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Chapter 12 of your textbook identifies the following nine areas that result from the hidden costs of ERP:
Integration and testing.
Consultants ad infinitum.
Replacing your best and brightest.
Implementation teams can never stop.
Waiting of ROI.
Post ERP depression.
For this discussion activity, select one of the nine results and describe its organizational impact. Then, provide an example of how to track that area’s hidden cost that may be incurred.