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After reading Chapters 11&12 answer the following:
1. The Empathy Campaign—On an emotional level, one of the strongest campaigns created by the Cleveland Clinic was their “Empathy Campaign.” As a large, major international center, this campaign, as can be seen in the YouTube site, was viewed over two million times. Its reception externally and among internal employees was extremely positive and continues to receive favorable market response.
Empathy: The Human Connection to Patient Care

2 Source credibility is a major factor in communication—and who might be more credible than a physician. Physicians were once utilized in advertising cultural values and attitudes have changed.
Please watch this video of an advertisement for Camels cigarettes.
More Doctors Smoke Camels Than Any Other Cigarette

Research the topics of Empathy in Healthcare promotion and False Advertising as in the case of Camel cigarettes.
Log on to our library and research the LIRN databases such as Proquest and use at least 2 articles on each topic to write a minimum 2 page paper.
Use APA 7 format and list your references.

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